1. Information We Collect
We collect only the data necessary to fulfill user requests. This may include your full name, email address, organization (if provided), selected template type, and message content submitted via our contact form. We do not collect any financial, health-related, or behavioral information. No sensitive identifiers are requested. We do not track users across websites or platforms.
2. How Information Is Used
The data you submit is used only for the delivery of requested materials and communication related to the form you completed. We do not use personal data for targeting, profiling, advertising, or external messaging. All correspondence is initiated by user request. There is no newsletter, subscription, or promotional mailing system in use.
3. Data Processing and Handling
All submissions are reviewed manually. No data is automatically processed or analyzed for behavior, preferences, or outcomes. Files are sent based on the user’s selected options without further evaluation. We do not enrich, modify, or share your data with any external tool or service.
4. Data Storage Duration
We retain submitted information only as long as necessary to respond to the user’s request. Once files are delivered and communication is complete, data may be periodically removed. There is no permanent storage or database indexing of personal information. No archived backups of submission data are maintained beyond operational need.
5. Third-Party Access
ValueArc does not share, transfer, or sell any personal information to third parties. We do not use external CRM systems, marketing platforms, or cloud processors to manage user data. All handling is internal and used solely for the delivery of requested files. No analytics services are connected to the submission data.
6. Data Security Measures
We apply basic operational security practices, such as restricted access to inboxes and form data. Submissions are reviewed on secured internal systems. Although we take reasonable precautions, we do not guarantee absolute security, and recommend that users avoid submitting any unnecessary or sensitive information.
7. Use by Minors
Our website and materials are intended for business and organizational use only. We do not knowingly collect data from individuals under 18 years of age. No educational, personal, or child-focused features exist on the site. If such data is received, it will be removed as soon as identified.
8. Your Control Over Data
You may request to access or delete the information you submitted by emailing us directly. All such requests are handled manually and will be processed without the use of automated systems. We do not require account creation or user registration, so identification is based on matching form content and email address.
9. Contact for Privacy Inquiries
If you have any questions about how your data is used or stored, you may contact us at any time.
Email: [email protected]
Phone: +263 785 555 549
Address: VJPJ+P5Q, Unnamed Road, Bulawayo, Zimbabwe
We respond to all privacy-related inquiries using clear and factual communication.